Last updated: 22 July 2026
Pharmacy Weight Loss Hebden Bridge
GPhC Registration No. 9012511
Last updated: July 2026
We are committed to protecting your privacy and handling your personal data responsibly. This policy explains how Pharmacy Weight Loss Hebden Bridge collects, uses, and protects your information in accordance with UK GDPR and the Data Protection Act 2018.
Pharmacy Weight Loss Hebden Bridge is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Hebden Bridge and across the UK. We act as the data controller for the personal information you provide to us.
When you use our services, we may collect the following information:
Personal details: Your full name, date of birth, address, email address, and phone number.
Health information: Medical history, current medications, weight, BMI, and any other health data required to safely provide weight loss treatment and pharmacy services.
Payment information: Billing details processed securely through our payment provider. We do not store full card details.
Communication records: Records of any correspondence between you and our pharmacy team.
Technical data: IP address, browser type, and usage data collected when you visit our website.
We use your personal and health data to:
Process your consultation and prescriptions safely and accurately. Arrange dispatch of your medication, which is delivered within 1 working day once approved by our pharmacist. Communicate with you regarding your order, treatment, and any clinical queries. Comply with our legal and regulatory obligations as a GPhC registered pharmacy. Improve our website and services based on anonymised usage data.
Our lawful basis for processing your health data is the provision of healthcare services, as permitted under UK GDPR Article 9(2)(h). For general personal data, our lawful basis is contract performance and legitimate interests.
Our website uses cookies to ensure it functions correctly and to improve your experience. We use:
Essential cookies: Required for the website to operate. These cannot be disabled.
Analytics cookies: Help us understand how visitors use our site so we can improve it. No personally identifiable information is collected through analytics.
You can manage or disable non-essential cookies through your browser settings at any time. Disabling cookies may affect how some parts of the website function.
We do not sell or rent your personal data to any third party. We may share your data only in the following limited circumstances:
Healthcare providers: Where clinically necessary, relevant health information may be shared with prescribers or other healthcare professionals involved in your care.
Delivery services: Your name and delivery address are shared with our courier partner solely to fulfil your order.
Payment processors: Payment information is handled securely by our third-party payment provider who is contractually bound to protect your data.
Regulatory authorities: We may disclose information where required by law, such as to the GPhC, NHS, or law enforcement agencies.
All third parties we work with are required to handle your data securely and in compliance with applicable data protection law.
We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidance. After this period, data is securely deleted or anonymised.
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is stored securely and access is restricted to authorised staff only.
Under UK GDPR, you have the right to access the personal data we hold about you, request corrections to inaccurate data, request deletion of your data where appropriate, object to or restrict how we process your data, and request that we transfer your data to another provider. To exercise any of these rights, please contact us using the details below. We will respond to all data-related requests within 48 hours.
If you have any questions about this privacy policy or how we handle your data, please get in touch:
Pharmacy Weight Loss Hebden Bridge
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk
We aim to respond to all data-related enquiries within 48 hours.